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This is the third time that we have sent vacuum back at our expense plus shipping from their end - replaced the control *** by switching vacuums but the key is the time and expense is worthless since the control *** broke off again - this time gave up on the company -...
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1.0
I didn't like
  • Lack of quality
#1141372
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It's light., works good but the *** on the bottom add always breaks or gets stuck. To ship it... they charge $80 something plus shipping..... they and you the new one and that one has something wrong with it...... I've gotten to the point.... it's not worth the...
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1.7
#1119696
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I've noticed quite a few complaints on the Garry Vacuum. The only complaint I have on Garry Vacuum is that I can't order replacement bags, and have to rely on Amazon, or E-Bay to find them, where sellers charge ungodly prices for 4 bags. The last time I ordered bags...
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3.8
I liked
  • Customer service 7 years ago
I didn't like
  • Unable to order garry vacuum bags from website
  • Website is not available as of september 2017
  • Unable to order belts and brushes
#1095525
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Short Review on December 19, 2016

Garry Vacuum
#975816
Does anyone know how to get ahold of them number isn't going through
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Garry Vacuum Handle Review

Garry Vacuum
#964425
Handle broke off - would like to replace it?!?!
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Garry Vacuum Ultra Light Vacuum Cleaner Review

Garry Vacuum
#953389
2.2
Details
Broken at handle halfway replace
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
Warranty
Website

Short Review on October 19, 2016

Garry Vacuum
#939635
I haveborder two oc these back in 2010 had replace both and now both is broken again .. Call you all sbout two month again still havent got my new one to replace these two broken one yet ... Like to know when hou going to ship my two new ones out so i can return the broken ones..
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The knob broke off to my tools accessibility and I have called you for like a month and your number is constantly busy and I'm just trying to talk to someone that I spend a lot of money with can't even get a live person to answer your phone it's constantly off the hook...
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Anonymous
angry customer

the *** that switches from floor to hose broke and I also keep calling and calling but always get a busy signal. So I went onto their web site and it says web site unavailable...

#1092246
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I love the Garry but the knob on the floor to hose, keeps braking its is a lifetime warranty but you pay to send back the old one and it cost you two hundred or so, and you get a new one, shipping is on you? really ..bad product for the twist knob... and the way they...
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#1087423
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I have had to replace this machine 3 times now,at $50 each time for whatever,that is 150 plus the next $50 to replace this one.This just sucks.DO NOT WASTE UR CASH ON THIS GARBAGE.HOW do you replace or should I say how many times do you continue to replace this or...
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Anonymous
Anonymous

anyone know where to get the replacement bags since Garry is no longer taking calls and their site is off?

1.0
I didn't like
  • Not being able to contact costumer service or go onto website
#995382
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While using vacuum the handle simply broke in half about half way down vacuum. Second time we had an issue with vacuum. Got a replacement the first time, but now I believe they are out of business. So much for lifetime warranty. I wonder how long the free bags for life...
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#949628
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When I purchased my garry vacuum back in 2008, I got a life time warranty on my garry vacuum. Ive had to replace my vacuum once in the past and had no issues with reaching a costumer service represenitive. They did as they said and no problems. A couple weeks ago my...
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Anonymous
Anonymous

This company went out of business. I don't know why their site is still up but warranty and I guess replacement bags are done!

3.4
I liked
  • Costumer service years ago
  • Product before handle broke in half
I didn't like
  • Not being able to contact costumer service or go onto website
#943645
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I have had a Garry Vacuum for 5-6 years, the first one lasted less than a year, they replaced it, cost me $50 shipping. The 2nd one burned up recently and I have been waiting for a new one to replace it for 2 months, they say they are on back order. BS. I have called 3...
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#923434
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I purchased a Gary Vacuum in 2011 and it has been the best vacuum that I have ever owned. I haven't had one problem with it and I purchased the Ultralight Professional.I change the bags regularly. I sucked up something hard into the fan and it broke the vacuum.I called...
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Anonymous
Anonymous

Replace this Garry vacuum 4 times ..it sucks do not order it .cusromer service number has been busy for 5 days. What kind of business are they running.Horriable way to run a b...

#895350
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