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I've noticed quite a few complaints on the Garry Vacuum. The only complaint I have on Garry Vacuum is that I can't order replacement bags, and have to rely on Amazon, or E-Bay to find them, where sellers charge ungodly prices for 4 bags. The last time I ordered bags...
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3.8
I liked
  • Customer service 7 years ago
I didn't like
  • Website is not available as of september 2017
  • Unable to order garry vacuum bags from website
  • Unable to order belts and brushes
#1095525
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I love the Garry but the knob on the floor to hose, keeps braking its is a lifetime warranty but you pay to send back the old one and it cost you two hundred or so, and you get a new one, shipping is on you? really ..bad product for the twist knob... and the way they...
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#1087423
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I have had to replace this machine 3 times now,at $50 each time for whatever,that is 150 plus the next $50 to replace this one.This just sucks.DO NOT WASTE UR CASH ON THIS GARBAGE.HOW do you replace or should I say how many times do you continue to replace this or...
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Anonymous
Anonymous

anyone know where to get the replacement bags since Garry is no longer taking calls and their site is off?

1.0
I didn't like
  • Not being able to contact costumer service or go onto website
#995382
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Garry Vacuum - Have called and called and called

Garry Vacuum
#1092246
The knob broke off to my tools accessibility and I have called you for like a month and your number is constantly busy and I'm just trying to talk to someone that I spend a lot of money with can't even get a live person to answer your phone it's constantly off the hook I'm sure you have a lot of other customers as disappointed as I am
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Short Review on December 19, 2016

Garry Vacuum
#975816
Does anyone know how to get ahold of them number isn't going through
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Garry Vacuum Handle Review

Garry Vacuum
#964425
Handle broke off - would like to replace it?!?!
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Garry Vacuum Ultra Light Vacuum Cleaner Review

Garry Vacuum
#953389
2.2
Details
Broken at handle halfway replace
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Customer service
Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
Price Affordability
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Warranty
Website
While using vacuum the handle simply broke in half about half way down vacuum. Second time we had an issue with vacuum. Got a replacement the first time, but now I believe they are out of business. So much for lifetime warranty. I wonder how long the free bags for life...
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#949628
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When I purchased my garry vacuum back in 2008, I got a life time warranty on my garry vacuum. Ive had to replace my vacuum once in the past and had no issues with reaching a costumer service represenitive. They did as they said and no problems. A couple weeks ago my...
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Anonymous
Anonymous

This company went out of business. I don't know why their site is still up but warranty and I guess replacement bags are done!

3.4
I liked
  • Product before handle broke in half
  • Costumer service years ago
I didn't like
  • Not being able to contact costumer service or go onto website
#943645
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I have had a Garry Vacuum for 5-6 years, the first one lasted less than a year, they replaced it, cost me $50 shipping. The 2nd one burned up recently and I have been waiting for a new one to replace it for 2 months, they say they are on back order. BS. I have called 3...
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#923434
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I purchased a Gary Vacuum in 2011 and it has been the best vacuum that I have ever owned. I haven't had one problem with it and I purchased the Ultralight Professional.I change the bags regularly. I sucked up something hard into the fan and it broke the vacuum.I called...
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Anonymous
Anonymous

Replace this Garry vacuum 4 times ..it sucks do not order it .cusromer service number has been busy for 5 days. What kind of business are they running.Horriable way to run a b...

#895350
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I don't know how this company is still in business. Nobody knows what their doing. The worst costomer service of any company I've done business with. Ordered replacement but was told they were out in warehouse. Cancelled order and threw out old garry vac. Bought a...
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1.0
#814331
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This vacuum cleaner is a definite waste of money. It's NOT lightweight, gets clogged up on a simple clump of animal hair, and it is very clumsy to work with. I was being sent bags that I did not order which were supposed to be free but was charged $9.95. Apparently...
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1.0
Oakville, Connecticut
#795266
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Two vacuums, two broken switches - reading others this is clearly a manufacturing defect - the part is plastic and seems to be quite easy to break - garry's response is send it back with an associated 50+ expense for them to replace the vacuum (for the second time) -...
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1.4
Pine, Colorado
I didn't like
  • Lack of a replacement part
#768897
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