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I made a call-in purchase or the Garry vacuum after seeing this on TV. I tried to cancel the order less than 24 hours later by calling customer service and was told the order has already been processed and they have been paid by my CC company so they cannot...
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Anonymous
Anonymous

HORRIBLE CUSTOMER SERVICE.. Why not have someone who speaks english answer your phones. I am trying to order vacuum bags. I have sent many emails, and tried to call twice. I c...

Anonymous
Ssbozeman04

I am very disatisfied with this company. after i purchased it i liked the vaccuum, but now less than 1 year the vaccuum is so loud, it has stopped suctioning up the dirt and t...

#184076
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Garry vacuum cleaners This is a question more than a complaint. Does anyone out there own one? What do you think of it? I am considering ordering one, but I don't know anything about the company or their products. The price and the guarantee they advertise sound...
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Anonymous
Anonymous

I have had nothing but problems since it was 2 months old. If you have reasonable mechanical abilities you can disassemblre NOTHING BU...

Anonymous
jidelany@aol.com

I have tried to contact you before. My garry makes a loud noise when turned on. CANNOT BE USED. wHAT DO I DO?

#171575
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The Garry Vac Co used deceptive selling practices. The vacuum does not perform anywhere near what is shown on their infomercial or the videos on their web site. The pitch-man that they use is one that has a well known and trusted reputation,, he is on QVC a lot...
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Anonymous
Vac man 72

This is pretty much an oreck vacuum with a hose feature . If you don't like this you won't like an oreck either. They are both low quality but, they are sold as a light weight...

Anonymous
e beswick

garry is a rip-off to get a replacement it will coast you $50 plus $23 to send back the old vac,I was sent a replacement that ran back-ward , but to get another replacement I ...

#169069
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This company is a scam. If you read on line, which I did,unfortunatley after the fact, they appear to be making more on replacement units than the original purchases. My vac quit in less than 90 days but due to the holidays I waited a bit to call and it was exactly 1...
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Anonymous
Annamarie B

I too am experiencing the same problem. Getting the runaround from customer service via reps who are located in India that lied and said they were in the US. can\'t get any...

Anonymous
Mary Armstrong

I work for the Garry company and customer service was following our Lifetime Warranty agreement. However, we did refund Ms. Bennett the $50.00 that she was charged for her rep...

Rainsville, Alabama
#167780
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My bad that I fell for the hype on a late night infomercial. I ordered this product on-line rather than calling the number provided. Beware of ordering on-line. Usually you get an opportunity to complete an order after you have entered your info, but not on this...
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Anonymous
Wayne

I had the same experience. My Gary broke when I first got it and the supposedly free repalcement ended up costing me 50.00 plus shipping. The suction is good on the vacuum, bu...

Anonymous
Leslie

I agree with everything that the writer says. In addition, my vacuum came with a steam mop, which, when I went to use it, does not work. When I called customer service, the ...

#164984
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