State: Colorado Clear all filters (3 of 42 reviews match)
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Two vacuums, two broken switches - reading others this is clearly a manufacturing defect - the part is plastic and seems to be quite easy to break - garry's response is send it back with an associated 50+ expense for them to replace the vacuum (for the second time) -...
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1.4
Pine, Colorado
I didn't like
  • Lack of a replacement part
#768897
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About five years ago new decided to buy The Garry as opposed to an Oreck due to price and comparable performance. This is indeed a light weight vacuum cleaner. We also have a Kirby. The Kirby is a really heavy machine and very hard for my wife to handle as a result....
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4.7
I liked
  • Excellent customer service
#610939
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Garry will not sell spare parts. I will not spend $50 or more for warranty replacement of vacuum. I f the fan or impeller breaks, the Oreck 097530001 works just fine. It appears to be made in the same mold of a different plastic. $10-$25 on the web with or without...
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Anonymous
tina

Ok Dave the Tech, I got the part, I got the tools,what I can't get is into the last bit of the motor to put the NEW IMPELLER IN!!!!!! HOW do you do it?! I got the nut holding...

Anonymous
jodie

had the exact thing happen to me. Yes, they will replace after over $100 for shipping and handling. What a joke. Do NOT buy this product

#289905
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