Two vacuums, two broken switches - reading others this is clearly a manufacturing defect - the part is plastic and seems to be quite easy to break - garry's response is send it back with an associated 50+ expense for them to replace the vacuum (for the second time) -...Read more
I didn't like
- Lack of a replacement part
About five years ago new decided to buy The Garry as opposed to an Oreck due to price and comparable performance. This is indeed a light weight vacuum cleaner. We also have a Kirby. The Kirby is a really heavy machine and very hard for my wife to handle as a result....Read more
- Excellent customer service
Garry will not sell spare parts. I will not spend $50 or more for warranty replacement of vacuum. I f the fan or impeller breaks, the Oreck 097530001 works just fine. It appears to be made in the same mold of a different plastic. $10-$25 on the web with or without...Read more
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