I don't know how this company is still in business. Nobody knows what their doing. The worst costomer service of any company I've done business with. Ordered replacement but was told they were out in warehouse. Cancelled order and threw out old garry vac. Bought a...Read more
This vacuum cleaner is a definite waste of money. It's NOT lightweight, gets clogged up on a simple clump of animal hair, and it is very clumsy to work with. I was being sent bags that I did not order which were supposed to be free but was charged $9.95. Apparently...Read more
Two vacuums, two broken switches - reading others this is clearly a manufacturing defect - the part is plastic and seems to be quite easy to break - garry's response is send it back with an associated 50+ expense for them to replace the vacuum (for the second time) -...Read more
I didn't like
- Lack of a replacement part
Garry Vacuum Vacuum Cleaner Review
Extremly poor customer service. Constant problems with their computer system. Nobody knows what they are doing. We cancelled the order replacement. They shipped it after that. We want nothing to do with this worthless company.
Garry Vacuum Review
I bought one 5 years ago. The warranty had wrong address . Never got one!
I have a Garry vacuum whose knob has broken for the vacuum to switch between floor and tools. Garry has no replacement part for this. I talked with a customer service representative who was EXTREMELY rude. I asked to speak with a manager. Representative came back on...Read more
I purchased this garry vac back in 2009. While it worked well, the switch that converts it from tools to floor would be very hard to turn. I contacted the company in 2011 to say the knob wouldn't turn on my vacuum. I was told to use force and it would go. I did and the...Read more
On about August 4, 2015 I ordered a Garry Vacuum. On Sept 18, 2015 I was told my ordered was 'delayed' due to lack of inventory. On Oct 19 I received 4 Vacuum Bags - NOT WHAT I ORDERED! My order Number is 'Your Order ID # 12713010'. Every time I call I get put through...Read more
About five years ago new decided to buy The Garry as opposed to an Oreck due to price and comparable performance. This is indeed a light weight vacuum cleaner. We also have a Kirby. The Kirby is a really heavy machine and very hard for my wife to handle as a result....Read more
- Excellent customer service
The first vacuum started smoking the second one just wont pick up and I have cleaned out the entire system. Its a rip off. This will be my third vacuum which I wont purchase another replacement dont do it. If there warranty was worth anything there wouldnt be a...Read more
Ok this lightweight vacuum works fine and I like it because of the weight, the first one broke after 1 yr and they replaced it with a new one for $50. I was getting bags every 3 months and then they stopped. We called several times and they say bags are backordered, it...Read more
called company and after 30 min of trying to explain to them what was wrong, the old $50 trick what a load of ***!!!!! I will not buy any more junk that they make any more. I also will not to a rep. that cannot speak plain English. I think they should not be aloud to...Read more
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