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Garry Vacuum Ultra Light Vacuum Cleaner Review

Broken at handle halfway replace
2.2
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#953389
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While using vacuum the handle simply broke in half about half way down vacuum. Second time we had an issue with vacuum. Got a replacement the first time, but now I believe they are out of business. So much for lifetime warranty. I wonder how long the free bags for life...
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#949628
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When I purchased my garry vacuum back in 2008, I got a life time warranty on my garry vacuum. Ive had to replace my vacuum once in the past and had no issues with reaching a costumer service represenitive. They did as they said and no problems. A couple weeks ago my...
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Anonymous
Anonymous

This company went out of business. I don't know why their site is still up but warranty and I guess replacement bags are done!

3.4
I liked
  • Costumer service years ago
  • Product before handle broke in half
I didn't like
  • Not being able to contact costumer service or go onto website
#943645
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Short Review on October 19, 2016

I haveborder two oc these back in 2010 had replace both and now both is broken again .. Call you all sbout two month again still havent got my new one to replace these two broken one yet ... Like to know when hou going to ship my two new ones out so i can return the broken ones..
Berkeley Springs, West Virginia
I didn't like
  • Lack of a replacement part
#939635
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I have had a Garry Vacuum for 5-6 years, the first one lasted less than a year, they replaced it, cost me $50 shipping. The 2nd one burned up recently and I have been waiting for a new one to replace it for 2 months, they say they are on back order. BS. I have called 3...
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#923434
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I purchased a Gary Vacuum in 2011 and it has been the best vacuum that I have ever owned. I haven't had one problem with it and I purchased the Ultralight Professional.I change the bags regularly. I sucked up something hard into the fan and it broke the vacuum.I called...
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Anonymous
Anonymous

Replace this Garry vacuum 4 times ..it sucks do not order it .cusromer service number has been busy for 5 days. What kind of business are they running.Horriable way to run a b...

#895350
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I don't know how this company is still in business. Nobody knows what their doing. The worst costomer service of any company I've done business with. Ordered replacement but was told they were out in warehouse. Cancelled order and threw out old garry vac. Bought a...
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Anonymous
Anonymous

Is this company still in business, I can't reach them by phone, is always busy???

1.0
#814331
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Garry Vacuum Vacuum Cleaner Review

Extremly poor customer service. Constant problems with their computer system. Nobody knows what they are doing. We cancelled the order replacement. They shipped it after that. We want nothing to do with this worthless company.
#804951
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This vacuum cleaner is a definite waste of money. It's NOT lightweight, gets clogged up on a simple clump of animal hair, and it is very clumsy to work with. I was being sent bags that I did not order which were supposed to be free but was charged $9.95. Apparently...
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1.0
Oakville, Connecticut
#795266
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Two vacuums, two broken switches - reading others this is clearly a manufacturing defect - the part is plastic and seems to be quite easy to break - garry's response is send it back with an associated 50+ expense for them to replace the vacuum (for the second time) -...
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1.4
Pine, Colorado
I didn't like
  • Lack of a replacement part
#768897
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