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I have a Garry vacuum whose knob has broken for the vacuum to switch between floor and tools. Garry has no replacement part for this. I talked with a customer service representative who was EXTREMELY rude. I asked to speak with a manager. Representative came back on...
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I liked
  • Product before the knob broke off
I didn't like
  • Lack of a replacement part
  • Rude customer service
#761758
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I purchased this garry vac back in 2009. While it worked well, the switch that converts it from tools to floor would be very hard to turn. I contacted the company in 2011 to say the knob wouldn't turn on my vacuum. I was told to use force and it would go. I did and the...
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#732065
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On about August 4, 2015 I ordered a Garry Vacuum. On Sept 18, 2015 I was told my ordered was 'delayed' due to lack of inventory. On Oct 19 I received 4 Vacuum Bags - NOT WHAT I ORDERED! My order Number is 'Your Order ID # 12713010'. Every time I call I get put through...
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1.0
#719854
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Short Review on October 19, 2016

Garry Vacuum
#939635
I haveborder two oc these back in 2010 had replace both and now both is broken again .. Call you all sbout two month again still havent got my new one to replace these two broken one yet ... Like to know when hou going to ship my two new ones out so i can return the broken ones..
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Garry Vacuum Vacuum Cleaner Review

Garry Vacuum
#804951
Extremly poor customer service. Constant problems with their computer system. Nobody knows what they are doing. We cancelled the order replacement. They shipped it after that. We want nothing to do with this worthless company.
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Garry Vacuum Review

Garry Vacuum
#661357
1.7
Details
I bought one 5 years ago. The warranty had wrong address . Never got one!
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Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Warranty
About five years ago new decided to buy The Garry as opposed to an Oreck due to price and comparable performance. This is indeed a light weight vacuum cleaner. We also have a Kirby. The Kirby is a really heavy machine and very hard for my wife to handle as a result....
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4.7
I liked
  • Excellent customer service
#610939
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The first vacuum started smoking the second one just wont pick up and I have cleaned out the entire system. Its a rip off. This will be my third vacuum which I wont purchase another replacement dont do it. If there warranty was worth anything there wouldnt be a...
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I didn't like
  • Product
#582758
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Ok this lightweight vacuum works fine and I like it because of the weight, the first one broke after 1 yr and they replaced it with a new one for $50. I was getting bags every 3 months and then they stopped. We called several times and they say bags are backordered, it...
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Anonymous
Anonymous

I found some size A bags on amazon

#542590
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called company and after 30 min of trying to explain to them what was wrong, the old $50 trick what a load of ***!!!!! I will not buy any more junk that they make any more. I also will not to a rep. that cannot speak plain English. I think they should not be aloud to...
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3.0
#538045
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We purchesed this Garry - wish never did - vacuum and the function knob broke off on top of vacuum . Called Garry and told us they can not send the knob but if we pay 50 dollar shipping + we send ours back for an other 50 dollar they will send a new one . INSANE !!! We...
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Anonymous
Randitsas

We have had our Garry vacuum for 7years .. When we first got it there was a defect. Garry replaced no question paid all shipping. We have had no problems till 2days ago broke ...

#526500
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Ordered the Garry and loved it at first now it is broke will not pick up anything and I called Customer Service they say they do not have a record of me buying the Garry but show that I got Bags for the thing GIVE ME A BREAK! they have cheated me out of my money! And...
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Anonymous
Anonymous

The same thing happened to me, they have no record of me buying the vacume only bags. I truly dont know how the fair trade commission has not stepped in or they havent had a c...

#500296
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I was just looking at my replacement Garry vacuum that was a replacement for the guaranteed for life one. I had this replacement and it works worse than the other. I noticed that it is a refurbished and they even electrical tapped it to hold a piece on. Please ,...
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#481137
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