I purchased this vacuum in 2/2010 and after few months the vaccuum started to smoke and make a loud noise. I tried to open it to see if it was the belt, which was intack, but it kept making the extremely, unbearable loud motor noise.
I called Gary, to see if I can get it repaired and they told me they would send a new one for a low fee of $50 for shipping and handling, in addition to the shipping and handling I would have to pay to ship the broken one back after I recieve the new one. I was pissed. I told the Cust Serv Rep, I can purchase a new $50 vacuum cleaner with a 2 yr warranty near home for that much.
Anyway don't be like me and get scammed. I usually don't purchase things from TV advertisement, and won't again.
Review about: Garry Vacuum Vacuum Cleaner.
Monetary Loss: $300.