Garry Vacuum - Cant get through to costumer service

1 comment
Not resolved
3.4
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

When I purchased my garry vacuum back in 2008, I got a life time warranty on my garry vacuum. Ive had to replace my vacuum once in the past and had no issues with reaching a costumer service represenitive.

They did as they said and no problems. A couple weeks ago my handle snapped in half while I was vacuuming my home. I have been trying to call costumer service for the past week to have it replaced and all I get is a busy signal. I can only find one number to call to reach costumer service.

I attempted to go on their web site and it is currently unavailable.

What's going on here? Are they even still in business?

Product or Service Mentioned: Garry Vacuum Customer Care.

Reason of review: I can not get through to costomer service to have my vaccuum replaced.

Preferred solution: Deliver product or service ordered.

I liked: Product before handle broke in half, Costumer service years ago.

I didn't like: Not being able to contact costumer service or go onto website.

  • The Metal Handle Broke In Half

Comments

Anonymous
Toronto, Ontario, Canada #1351917

This company went out of business. I don't know why their site is still up but warranty and I guess replacement bags are done!

You May Also Like