filters
state:
Show
city:
Show
product:
Show
I have a Garry vacuum whose knob has broken for the vacuum to switch between floor and tools. Garry has no replacement part for this. I talked with a customer service representative who was EXTREMELY rude. I asked to speak with a manager. Representative came back on...
Read more
I liked
  • Product before the knob broke off
I didn't like
  • Lack of a replacement part
  • Rude customer service
#761758
Reply to reviews
I purchased this garry vac back in 2009. While it worked well, the switch that converts it from tools to floor would be very hard to turn. I contacted the company in 2011 to say the knob wouldn't turn on my vacuum. I was told to use force and it would go. I did and the...
Read more
#732065
Reply to reviews
On about August 4, 2015 I ordered a Garry Vacuum. On Sept 18, 2015 I was told my ordered was 'delayed' due to lack of inventory. On Oct 19 I received 4 Vacuum Bags - NOT WHAT I ORDERED! My order Number is 'Your Order ID # 12713010'. Every time I call I get put through...
Read more
1.0
#719854
Reply to reviews
Show

Garry Vacuum Review

I bought one 5 years ago. The warranty had wrong address . Never got one!
1.7
Details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Warranty
#661357
Reply to reviews
About five years ago new decided to buy The Garry as opposed to an Oreck due to price and comparable performance. This is indeed a light weight vacuum cleaner. We also have a Kirby. The Kirby is a really heavy machine and very hard for my wife to handle as a result....
Read more
4.7
I liked
  • Excellent customer service
#610939
Reply to reviews
The first vacuum started smoking the second one just wont pick up and I have cleaned out the entire system. Its a rip off. This will be my third vacuum which I wont purchase another replacement dont do it. If there warranty was worth anything there wouldnt be a...
Read more
I didn't like
  • Product
#582758
Reply to reviews
Ok this lightweight vacuum works fine and I like it because of the weight, the first one broke after 1 yr and they replaced it with a new one for $50. I was getting bags every 3 months and then they stopped. We called several times and they say bags are backordered, it...
Read more
Anonymous
Anonymous

I found some size A bags on amazon

#542590
Reply to reviews
called company and after 30 min of trying to explain to them what was wrong, the old $50 trick what a load of ***!!!!! I will not buy any more junk that they make any more. I also will not to a rep. that cannot speak plain English. I think they should not be aloud to...
Read more
3.0
#538045
Reply to reviews
We purchesed this Garry - wish never did - vacuum and the function knob broke off on top of vacuum . Called Garry and told us they can not send the knob but if we pay 50 dollar shipping + we send ours back for an other 50 dollar they will send a new one . INSANE !!! We...
Read more
Anonymous
Randitsas

We have had our Garry vacuum for 7years .. When we first got it there was a defect. Garry replaced no question paid all shipping. We have had no problems till 2days ago broke ...

#526500
Reply to reviews
Ordered the Garry and loved it at first now it is broke will not pick up anything and I called Customer Service they say they do not have a record of me buying the Garry but show that I got Bags for the thing GIVE ME A BREAK! they have cheated me out of my money! And...
Read more
Anonymous
Anonymous

The same thing happened to me, they have no record of me buying the vacume only bags. I truly dont know how the fair trade commission has not stepped in or they havent had a c...

#500296
Reply to reviews