filters
state:
Show
city:
Show
product:
Show
We have owned two Garry vacuums. The first vacuum broke in about two months after the vacuum picked up a dime. We sent the vacuum back for a replacement and, of course, had to pay the shipping fee. The replacement vacuum was the platinum edition and it has been...
Read more
#476717
Reply to reviews
I purchased this vacuum in 2/2010 and after few months the vaccuum started to smoke and make a loud noise. I tried to open it to see if it was the belt, which was intack, but it kept making the extremely, unbearable loud motor noise. I called Gary, to see if I can...
Read more
#357780
Reply to reviews
Garry will not sell spare parts. I will not spend $50 or more for warranty replacement of vacuum. I f the fan or impeller breaks, the Oreck 097530001 works just fine. It appears to be made in the same mold of a different plastic. $10-$25 on the web with or without...
Read more
Anonymous
tina

Ok Dave the Tech, I got the part, I got the tools,what I can't get is into the last bit of the motor to put the NEW IMPELLER IN!!!!!! HOW do you do it?! I got the nut holding...

Anonymous
jodie

had the exact thing happen to me. Yes, they will replace after over $100 for shipping and handling. What a joke. Do NOT buy this product

#289905
Reply to reviews

Vacuum is a decent one for price. Problem is phony warranty. I have had one unit replaced free but after a piece broke off on new unit they want $50 to replace it. Warranty states replacement free even if not customers fault. False advertising. Their customer service...
Read more
#260593
Reply to reviews
I purchased these items in October 2010. I have used the vacuum satisfactorily, however the company continues to send me unsolicted vacuum bags, charging me $9.95 each time they ship only 6 bags. This is a rip off, as the company advertised "free" bags for life....
Read more
Anonymous
jeff

bought the vacuum and steam mop 2 years ago. MY wife broke the plastic sleeve connecting the upper handle to the lower handle. I call their 888 # and talked to a AMID in New...

Anonymous
Mary

Hi! I believe your mop works. When you use it the first couple of times you have to let it heat up longer that you think, you have to \"break in\" the heating element. Once it...

#255043
Reply to reviews

Purchased 2 Garry vacuum cleaners with 2 "free" steam mops 18 months ago. One broke within 3 months and had to be replaced "free" but cost $79 for shipping new unit to me and $49 to ship the old unit back. Then the handles broke off both steam mops and they were...
Read more
#241009
Reply to reviews
My Garry vacuum was advertised to be the only vacuumn I would ever need to own. It died after a few brief months, and at a time I needed it the most--moving residences. I will never buy or recommend another Garry product!! It did not perfrom as advertised from day...
Read more
Anonymous
Mary

Dear Anonymous, I work for the Garry company. I am sorry that your vacuum is no longer working. Please email me directly at marya@garryvac.com so I can locate you in our dat...

#236614
Reply to reviews
Please save yourself the heart ache and do not buy this vacuum cleaner, in less then 10 uses my went up. I called and they stated that I have to pay $50 plus pay to ship it back!!! The Arab speaking person stated that if I liked I could just keep the defective vacuum...
Read more
Anonymous
Lori

DON'T BUY THIS VACCUM ,THEY WILL CHARGE YOU FOR SHIPPING WHEN ANYTHING GOES WRONG MINE SMELLED BAD AND BLADES BROKE I WAS DUMB AND SENT MINE BACK 2 TIMES, ended up with a $400...

Anonymous
Cindy Somoski

I love this vaccuum cleaner but they get you with the $50.00 shipping for a new one because my handle broke. I explained it was only the handle and did not need a whole new v...

#234595
Reply to reviews

I've had this vac for less than 5 months and the 2 belts that came with the vac have already broke. I've complained to Bob ( this is bob the question guy )and to no avail I still have to pay S & P fee. I've delt with other companies (Oreck for example) and...
Read more
Anonymous
Mary

Yes, Mr. Payne contacted customer service regarding his belt issue. We tried to determine the cause, whether or not he vacuumed something up and caused the beater brush to get...

#213006
Reply to reviews
I made a call-in purchase or the Garry vacuum after seeing this on TV. I tried to cancel the order less than 24 hours later by calling customer service and was told the order has already been processed and they have been paid by my CC company so they cannot...
Read more
Anonymous
Anonymous

HORRIBLE CUSTOMER SERVICE.. Why not have someone who speaks english answer your phones. I am trying to order vacuum bags. I have sent many emails, and tried to call twice. I c...

Anonymous
Ssbozeman04

I am very disatisfied with this company. after i purchased it i liked the vaccuum, but now less than 1 year the vaccuum is so loud, it has stopped suctioning up the dirt and t...

#184076
Reply to reviews